It’s simple and exciting! Once you have an event date and a general location in mind, please reach out to us via our website’s booking/enquiry form, call us on 0415 790 430, or contact us. If your preferred date is available, we’ll discuss your vision and then request a 50% non-refundable deposit to secure your booking. Please note, your booking isn’t confirmed until this deposit is received, as dates can be popular!

To ensure we can bring your dream celebration to life, especially for popular weekend dates or larger events, we recommend booking as early as possible – ideally at least 2-4 weeks in advance. However, don’t hesitate to check with us for last-minute availability; we’ll always do our best to accommodate you!

To secure your chosen date and services, we require a 50% non-refundable deposit upon booking. The remaining balance is then due 7 days prior to your event. We’ll provide all these details clearly when you book. Unfortunately, we cannot accept cash on the day.

We’re based in the beautiful Sutherland Shire and proudly service all of Sydney! This includes the Lower North Shore, Northern Beaches, Sydney CBD, and the Eastern Suburbs. We’re happy to consider servicing areas just outside these locations for groups of 20 or more, though please note additional delivery fees may apply.

Absolutely! We love discovering new beautiful spots. Whether it’s your favourite park, a scenic beach, or even your own backyard, let us know your preferred location. We can also suggest some stunning spots if you need inspiration! (Please note, some public locations may require council permits, which would be your responsibility to arrange).

Yes, we certainly do! While we adore outdoor settings, we can create equally magical luxury picnic experiences and styled events indoors, whether it’s in your home, a hired venue, or a community hall. This is also a great backup option for unpredictable weather!

We love getting creative! We offer several beautiful signature themes for you to choose from. However, if you have a unique vision or a specific custom theme in mind, we’d be absolutely delighted to work with you to bring it to life. Please be aware that custom themes may incur additional costs, which we’ll discuss transparently with you.

Yes, absolutely! We are passionate foodies and understand the importance of catering to everyone. Please always inform us of any intolerances or allergies when you book. We currently offer delicious vegetarian, gluten-free, nut-free, and dairy-free options.

We understand that sometimes delays happen! Please notify us as soon as possible if you anticipate being late. We can typically wait for up to 15 minutes without any issue. However, as lateness can impact our schedule for other clients and our staff’s time, fees may apply for delays beyond 15 minutes: $50 for 20-40 minutes, and $80 for 40-60 minutes.

Your 50% deposit secures your event date and is non-refundable, as this means we’ve held that time specifically for you and declined other potential bookings. If you need to cancel your event giving 7 days’ notice or less, no refund will be given, and all rights to a refund are forfeited. We always encourage discussing rescheduling options first if circumstances change!

In the event of inclement weather or unforeseen, genuine circumstances, each booking can be rescheduled once without further charge, provided we are notified more than 72 hours prior to the event. As mentioned, rescheduling with less than 72 hours’ notice will incur fees. Any further rescheduling after the first instance will be treated as a new booking, and full booking charges will apply.